Resume
* 20 years of exceptional performance as an Information Technology
Specialist in Monmouth County, New Jersey
* Specializes in the advanced support of hundreds of desktop
workstation operating systems and office applications
* Specializes in the advanced support of desktop workstations and
notebook computer hardware on a daily and weekly basis
* Participates in the successful deployment of desktop
workstations and notebook computers on a daily and weekly basis
* Trains, mentors, and provides guidance to many other team
members and junior employees in all aspects of Information Technology
support on a daily basis to promote team success
* Participates in information assurance security by applying
critical operation system and software application patches in a time
sensitive manner via Remote Control and hands-on techniques
* Independently solved legacy software application issues by
researching, testing, and implementing solutions via Operating System
Virtualization techniques
* Independently researched, coded, tested, and implemented a
Visual Basic script which successfully automated and deceased the time
to successfully image large numbers of workstations for deployment
throughout my Organization in conjunction with Symantec Ghost
* Effectively trains end users in the correct use of operating
systems and office applications on a daily and weekly basis
Specialties
* Software Troubleshooting Support
* PC Hardware Troubleshooting Support
* Notebook Hardware Troubleshooting Support
* Microsoft Windows XP, Vista, Windows 7
* Microsoft Office 2000-2010
* Ubuntu Linux v7.04 or higher
* WordPress, Artisteer 2.4
Interests:
* Adobe Creative Suite 4
* Corel Paint Shop Pro X2
* Amateur Digital Audio Video Media Creator
* Podcasting
* Digital (SLR) Photographer
* Technology Issues dealing with persons with disabilities
* Audiobook Listener
* Science Fiction Fan
* Auto Racing Fan
* Social Media
Groups and Associations:
* Jersey Shore Computer Club(Non-Profit), Vice President and Lead
Technical Presenter 1997-Present
* Cerebral Palsy of Ocean and Monmouth Counties, Mentor 2000-2004